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Service Window

The service is available Monday to Friday
from 9.00 to 18.30 (CET)

After Hours Support

We will respond as a priority during Service Window.

Resolution Time

It can vary according to the type of issue, the most common ones are solved within an hour

Response Time

It can vary according to the requests’ amount, day/time, and channel of contact.
Usually, we respond within 30 minutes.

Take a moment to read our FAQ’s.